Frequently Asked Question

Using RDP (Remote Desktop Protocol) ID/AD/Hybrid Connection
Last Updated 9 months ago

A small clip of how to use RDP (Remote Desktop Connection)

How to Use RDP (Remote Desktop Protocol) or Remote Desktop Connection

Make sure you are connected to Global Protect VPN before trying to access a workstation remotely.


Check the bottom right corner to see if Global Protect is connected.

Now search for Remote Desktop Connection and launch it.


Next type in the desired computer name that you want to connect to and add at the end then click connect.

Example shown below.


Now enter you SDSU Credentials, include


Then Click Yes to connect to the workstation.


At this point, your remote session has begun.

If you get this, Please click No. This means someone else is already using that workstation. Please choose another workstation.


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